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Terms of Service

Effective date: June 19, 2026

Acceptance

These Terms of Service govern your use of the Prakal Medical Center website, booking portals, communication channels, and related online services. By using our services, you agree to these terms.

Healthcare Information

Information on our website is provided for general awareness and service access. It is not a substitute for professional medical advice, diagnosis, or treatment. For urgent medical concerns, please contact a qualified healthcare professional or emergency service.

Appointments and Bookings

Booking requests are subject to availability, confirmation, clinical suitability, and operational requirements. We may contact you to verify information, reschedule appointments, or request additional details needed to provide a service.

Responsible Use

You agree to provide accurate information, use our website and communication channels lawfully, and avoid activity that could disrupt, damage, or interfere with our systems or services.

Third-Party Services

Our services may link to or integrate with third-party platforms, including booking systems, analytics providers, payment services, and Meta products such as Facebook, Instagram, Messenger, and WhatsApp. Those third-party services may have their own terms and privacy policies.

Limitation of Liability

We work to keep our online services accurate and available, but we do not guarantee that they will be uninterrupted or error-free. To the fullest extent permitted by law, Prakal Medical Center is not liable for indirect, incidental, or consequential losses arising from use of our online services.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised effective date.

Contact Us

For questions about these terms, contact Prakal Medical Center at info@prakal.com.ng or 0700 007 7252. You may also visit us at 83 Eastern Highway, Satellite Town, Opposite University of Calabar Teaching Hospital, Calabar.